Shipping Policy

At St.lab, we aim to deliver your orders promptly and securely. Please read the following details regarding shipping.

1. Order Processing Time

• All orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed the next business day.

2. Shipping Methods & Delivery Time
We offer the following shipping options within Saudi Arabia:
Shipping MethodEstimated DeliveryNotes
Standard Delivery3–5 business daysTracked via courier
Express Delivery1–2 business daysAdditional charges may apply
Local Pickup (if applicable)Same day / 1 dayPick up at 
 
For international shipping (if available), delivery times vary depending on destination. Customs fees may apply.

3. Shipping Costs

• Shipping fees are calculated at checkout based on delivery location and method.

• Free shipping may be offered for orders above a certain value (e.g., SAR 300).

• Any applicable customs, import duties, or taxes are the responsibility of the customer.

4. Tracking Your Order

• Once your order is shipped, you will receive a tracking number via email or SMS.

• You can track your package directly through the courier’s website.

5. Delivery Issues

• Please ensure the delivery address is accurate and complete.

• St.lab is not responsible for delays or lost packages caused by incorrect addresses.

• If your package is lost or damaged during shipping, contact us immediately at info@st.lab.com. We will assist in resolving the issue with the courier.

6. Changes to Shipping Policy

• We reserve the right to update or modify this Shipping Policy at any time.

• Any updates will be posted on this page with a revised effective date.